What is a Serviced Office? A Behind-the-Scenes Exploration

What is a serviced office? The essence of serviced offices

Are you, as a business owner 100% satisfied with your existing office space?! If the answer is no, why is that? Are you frustrated with the layout or is the building not fit for purpose? Perhaps answering client calls is taking up all your time, taking you away from key business activities, or maybe you are missing the feeling of community. More and more businesses are opting to use serviced offices to solve these problems. Have you ever considered a serviced office for your business? Are you wondering, what is a serviced office? In this article, we take a look at serviced offices behind the scenes.

Traditionally, serviced offices were thought of as temporary accommodation for less established businesses. However, serviced office providers have come on leaps and bounds in the last 20 years or so and they really do provide a dynamic solution that caters to the evolving needs of modern businesses. Many businesses are now choosing to move away from the self-managed private office option (which usually involves lengthy lease terms and significant upfront costs) and opting to use instead, serviced offices which provide flexibility and agility. An article earlier this year, published by Carter Jonas notes that:

“Demand for flexible office space is increasing due to the rise in start-up businesses, established enterprises that are unable to find good quality conventional space with good sustainability credentials that falls within budget, fast-growing businesses that need the flexibility to be able to move to larger accommodation at short notice and those organisations serving a short term business contract. Demand is further being boosted by those businesses that are reluctant to commit to a long-term lease in the wake of the current uncertain economic climate. It is likely that the flexi-office market will be one of the main beneficiaries of the unfolding artificial intelligence revolution as increasing numbers of small start-up enterprises develop from this emerging business sector.”

But what is a serviced office or managed office space?

A serviced office is SO more than just a physical space for you to house your business; it’s a comprehensive workspace solution that offers flexibility, convenience, and support services tailored to businesses of all sizes. Here are some of the key differences between a private managed office and a serviced office.

Inside a Serviced Office: Features and Community Support

Core Amenities and Services

In a private office lease, as the tenant, you are expected to manage all of the amenities yourself. For example, you will need to research, set up and manage all of your utilities such as the internet and your electricity provider. You’ll also need to handle your mail and greet your own clients. Sourcing and managing a cleaning supplier will also be your responsibility. Serviced offices, on the other hand, are fully managed by the operator and come with a range of essential amenities designed to streamline operations and enhance productivity.

From state-of-the-art technology infrastructure to customisable workspace options, serviced office spaces are equipped to meet the diverse needs of modern businesses. Most serviced office providers offer the below amenities as standard:

  • High-speed internet
  • Mail handling services
  • Telephone answering services
  • Reception staff to greet your clients
  • Kitchen facilities
  • Cleaning services
  • Maintenance staff
  • Meeting rooms – on site


The key benefits of choosing a serviced office can be seen in the table below:

What is a serviced office? Table to outine

The People Behind the Scenes

What is a serviced office? What makes it so special and what really sets serviced offices apart from traditional lease offices is so much more than the physical infrastructure. Serviced offices usually come complete with a vibrant community atmosphere fostered by dedicated support staff. From receptionists, who are there to remove the stress of the time-consuming but important tasks such as mail handling, to IT professionals, who are on hand to make sure that all of your technology runs smoothly. These individuals play a pivotal role in creating a collaborative and supportive environment for serviced office clients.

Damiane the Maintenace Manager at Bloxham Mill looks after the upkeep of the building, he organises building projects and supports our clients with their every need. Whether that’s moving their furniture if they’re moving office or hanging pictures on their walls.

What is a serviced office?

Why Businesses Choose Serviced Offices: Advantages Uncovered

Given all the advantages offered by serviced offices, it’s surprising that any business would opt for a self managed private office space.

Flexibility and Economic Insights

1. Flexibility

One of the primary reasons businesses opt for serviced offices is the complete flexibility they offer. Unlike traditional leases, which often entail long-term commitments and considerable upfront costs, serviced offices operate on a more agile model. Companies can scale up or down as per their requirements, minimising financial risk and maximizing operational efficiency. Exit terms are usually far shorter, so a business can exit easily, if required. 

2. Budgeting

Serviced offices streamline budgeting due to their all-inclusive pricing covering rent, utilities, and amenities such as maintenance, cleaning etc. Serviced offices require no upfront capital expenditure, as they come fully furnished and with all of the required infrastructure. In fact, serviced offices save a business money in many cases.

3. Hassle free

Self-managed private offices are often labour-intensive to run because of maintenance demands. Serviced offices are fully managed by a team of support staff, saving you time and money.

Spotlight on the UK: Local Advantages

UK-based serviced offices are versatile workspaces, often situated in bustling business hubs like London and Manchester providing businesses with strategic access to talent pools and transport infrastructure. Due to their prestigious addresses, serviced offices project a professional image for your business. Serviced offices are usually run by a team of dedicated staff who offer personalised support to your business and take away the hassle. These unique features allow businesses to thrive.

Selecting Your Serviced Office Partner: A Guide

Contrary to popular belief, serviced offices are available and advantageous, to start ups and well-established businesses alike. The types of businesses that might opt to use a serviced office are as follows:

  • Start-ups and SMEs: Flexible rental terms and minimal upfront costs make serviced offices appealing for small businesses and SMEs alike. Save your business money and hassle! For example, a local business may be on a growth journey, and require a space that can grow as their business does.
  • Larger organisations with teams who work remotely – serviced offices make perfect satellite offices. A team can work remotely for part of the week, whilst coming together in a private space for the other part of the week.

If you are looking for an office space for your business, there are a number of factors that are helpful to consider, for example:  

  1. Location: Opt for proximity to key stakeholders and transport hubs.
  2. Cost: Ensure transparent pricing aligns with your budget.
  3. Flexibility: Seek short-term contracts for scalability.
  4. Amenities: Confirm included services meet your needs.
  5. Workspace Design: Assess layout and ambiance.
  6. Technology: Check for reliable internet and IT support.
  7. Security: Prioritise spaces with robust security measures.
  8. Reputation: Research provider credibility and client feedback.
  9. Community: Look for networking opportunities.
  10. Accessibility: Ensure easy access for employees and clients.

Conclusion: Transforming Business with Serviced Offices

If at the beginning of this blog your were thinking, what is a serviced office? We are hoping that you can now see that serviced office providers represent a complete shift in the way businesses approach workspace management. More and more businesses are seeing the benefits of serviced spaces and the flexibility and convenience, that they offer.

Join us at Bloxham Mill

At Bloxham Mill, there are a mix of businesses who occupy our serviced offices, including Solicitors, Training Consultants, Estate Agents, Marketing Agencies, HR Practices and more! Some of our clients have been here since the very beginning – 21 years!

If you’re interested in finding out more about serviced office options at Bloxham Mill, please get in touch with Emma either by email: emma.mcgregor@bloxhammill.com or by telephone 01295 722 800.

Subscribe to our newsletter


* indicates required

Please select all the ways you would like to hear from Bloxham Mill:

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Call us...

Need to speak to someone

We are here to help you.

All Enquiries

+44 (0)1295 722800

Or we’ll get back to you