Our contact details
Name: Bloxham Mill
Phone Number: 01295 722800
The type of personal information we collect
We currently collect and process the following information:
- Telephone number
- Postal address
- Email address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You have used the facilities here at Bloxham Mill, including serviced office space, meeting rooms or The Hive Co-Working space.
- You have enquired about using space here at Bloxham Mill.
- You have signed up to our online newsletter.
- You have submitted information via the contact us form on our website, we will collect your name, company name, email address and telephone number.
We use the information that you have given us in order to:
- Contact you with information that is relevant to clients such as internal events and information.
- Contact you with information and events that might be of interest to you in the future.
We will not share this information with any other individuals or organisations.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep the name, telephone number, postal address and email address for clients whilst they are active clients. When your client contract is terminated, we then dispose of your information by removing the client information from our secure CRM system.
We keep the name and email address of mailing list contacts for one year. If you become inactive, we will then dispose your information by removing you from the mailing list.
We keep the name and email address of enquires one year. If you become inactive, we will then dispose your information by removing you from our secure database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
What are cookies and how are they used?
Please check that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can set it to refuse them. If you do this, you may not have access to all the features of the website. Go to your browser’s help section if you need support with this.
Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.
We use Google Analytics to learn more about our user’s activity. This does not collect specific information about you. It simply collects information such as page views, what browser you used, how long you stayed etc. None of this is tracked back to you as an individual user.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk